Privacy Policy

Information We Collect

When you place an order or contact us through any of our Sales Channels, we may collect personal information necessary to fulfill and support your purchase, including:

● Name

● Email address

● Shipping and billing address

● Order details

Payment information is processed securely through third-party platforms (such as Etsy, Meta, Stripe, PayPal, or similar providers). We do not store or have access to full payment details.

Automatically Collected Information

Our website and third-party platforms may automatically collect limited technical information such as IP address, browser type, or interaction data for analytics, security, and performance purposes.

How We Use Your Information

Personal information is used only to:

● Process and fulfill orders

● Communicate regarding purchases or inquiries

● Provide customer support

● Improve our services and offerings

● Send updates or marketing communications (only if you opt in)

Third-Party Platforms

Purchases made through Etsy, Instagram Shop, or TikTok Shop are also subject to those platforms’ own privacy policies and terms. We receive only the information required to complete and support your order.

Data Retention & Your Rights

We retain personal information only as long as necessary for order fulfillment, recordkeeping, and legal compliance. You may request access to or deletion of your personal information by contacting us directly.

Art Disclosure – Handmade, Original & One-of-a-Kind Work

All artwork sold by [Your Business Name] is hand-painted using physical materials, unless explicitly stated otherwise.

● Each piece is unique and one-of-a-kind

● Variations in color, texture, brushwork, and material response are natural and intentional

● Unless specifically listed as a printed reproduction, no artwork is duplicated or mass-produced

These characteristics are intrinsic to handmade artwork and contribute to its individuality, authenticity, and long-term value.

Material & Aging Considerations

Because our artwork is created on paper using physical paint, natural aging may occur over time due to environmental factors such as:

● Sunlight exposure

● Humidity and temperature changes

● Storage or display conditions

While all artwork is created, handled, and packaged with care, we cannot guarantee how materials will age once outside of our control. This is a normal and accepted aspect of original physical artwork.

Shipping & Transfer of Responsibility

All artwork is shipped in excellent condition and packaged securely at the time of dispatch.

Once an item has been shipped:

● Responsibility transfers to the shipping carrier and recipient

● We cannot control delays, handling, environmental exposure, or conditions during transit or after delivery

Tracking information is provided when available and in accordance with platform guidelines.

Refunds, Returns & Cancellations

Due to the original, handmade, and non-replaceable nature of our artwork:

All sales are final.

We do not accept returns, exchanges, or cancellations.

Refunds are not offered for:

● Buyer’s remorse

● Minor variations inherent to handmade work

● Environmental wear or aging occurring after shipment

● Shipping delays or issues caused by carriers

This policy applies equally to all Sales Channels, including online, in-person, and independently arranged purchases.

Accepted Forms of Payment & Sales Methods

Artwork may be purchased through any of our Sales Channels, including online platforms and direct, in-person, or independently arranged transactions.

Accepted payment methods may include:

● Credit or debit cards

● Digital payment services (such as PayPal or platform-approved processors)

● Cash (accepted only for pre-approved in-person or independent sales)

Cash payments must be paid in full at the time of purchase.

All sales are final regardless of payment method.

For Collectors, Clients & Business Purchasers

Our artwork is collected by individuals, boutiques, hospitality spaces, and brands seeking original, handcrafted pieces that offer visual distinction and authenticity.

By purchasing, clients acknowledge the inherent qualities of original artwork, including its physical materiality, uniqueness, and the natural characteristics that develop over time.

Contact

Email: [email protected]

Business Name: Pickle Postcard